Privacy Policy

Effective Date: 01 June 2023

This Privacy Policy ("Policy") outlines the practices and procedures followed by Platicare Hospital ("we," "us," or "our") regarding the collection, use, storage, and protection of personal information when you use our mobile application ("Platicare Hospital").

1. Information We Collect

1.1 Personal Information:

We may collect and store the following personal information from users of our App:

• Contact Information: Such as your name, email address, and phone number.
• Device Information: Including your device type, operating system, unique device identifier, and mobile network information.
• Usage Information: Such as your interactions with the App, features accessed, and pages visited.
• Location Information: With your consent, we may collect your precise or approximate location information when necessary for providing location-based services.

1.2 Non-Personal Information:

We may also collect and store non-personal information that does not directly identify you. This information may include aggregated or anonymized data about the use of our App, demographic information, and statistical data.

2. How We Use Your Information

2.1 Personal Information:

We may use the personal information we collect for the following purposes:

• To provide, maintain, and improve the functionality of the App.
• To respond to your inquiries, requests, or feedback.
• To send you administrative notifications, updates, and important communications regarding the App.
• To personalize your experience and provide tailored content and recommendations.
• To analyze usage patterns and improve the performance of the App.
• To prevent fraud, enforce our terms of service, and protect our legal rights.

2.2 Non-Personal Information:

Non-personal information may be used for statistical analysis, research, and improving our services. This information does not identify you personally and may be shared with third parties.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers:

We may engage trusted third-party service providers to assist us in operating, maintaining, and improving the App. These service providers may have access to your personal information but are contractually obligated to handle it securely and only for the purposes specified by us.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it as soon as possible.

6. Updates to this Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website or within the App, along with the effective date of the revision. Your continued use of the App after any changes to this Policy constitutes your acceptance of the revised terms.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at admin@platicarehospital.com

Please read this Privacy Policy carefully and ensure that you understand its contents. By using our App, you acknowledge and agree to the practices described in this Policy.